Top 2016 Social Media Trends in Staffing and Recruiting 

Recruiting Trends

You work for your social media posts, but how hard do your social media posts work for you? If you’re doing it right, social media should be earning its keep by promoting your business. One of the ways to do that is to encourage everyone—employees and customers—to speak for and about you. Of course, that means you have to monitor their online interactions, but that can help you… Continue reading

How to Improve Social Media Customer Service 

Improve Social Media Customer

Have you ever committed a social media faux pas? It’s important to try to get everything right, of course, but it’s also important to pay attention to common mistakes so that you can catch them or remedy them as soon as possible. Incorrect spellings and mis-use of hashtags instead of mentions are two big examples. But what happens when those mistakes happen after normal business hours? Continue reading